Returns & Exchanges
At PlusCup, we want you to feel confident and comfortable in every piece you purchase. If your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bags.
- 3.Drop Off Package
Affix the return label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or store credit will be processed within 5-7 business days.