Returns & Exchanges

At PlusCup, we want you to feel confident and comfortable in every piece you purchase. If your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bags.

  • 3.
    Drop Off Package

    Affix the return label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Your Refund

    After our warehouse team inspects the returned items, your refund or store credit will be processed within 5-7 business days.