Frequently Asked Questions

Everything you need to know about your PlusCup experience.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. We recommend measuring yourself with a soft tape measure and comparing your results to our brand-specific chart for the most accurate fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned if the seal is broken.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your order sooner.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my PlusCup garments?

To maintain the quality and elasticity of your items, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or tumble dryers.